Frequently Asking Questions
Always here to support & guide through the universe of the Maison Deeb.
Do you accept returns or exchanges?
We do not accept returns or exchanges as our pieces are original fine art created by our artists. Each work is unique and handled with the utmost care to ensure quality.
How do you handle shipping?
We ship directly from our artists' studios using reputable air couriers. Shipping costs are calculated at checkout based on the destination and the artist's home country. All artworks are carefully packaged to prevent damage during transit.
What payment methods are accepted?
We accept major credit cards, PayPal, and other secure online payment methods.
How long will it take to receive my order?
Orders typically ship within 3-5 business days. Delivery times may vary based on location.
Will there be any customs or import fees?
Depending on your location, customs fees may apply. The customer is responsible for any applicable fees.
Can I request a custom or commissioned piece?
Yes, all our artists accept inquiries for commissions, special sizes, and other custom requests. Please feel free to email us at xxx with your inquiry.
Are you an artist interested in featuring your work on our site?
We are always looking to collaborate with talented artists who create unique and inspiring pieces. Please email us at [xxx] or send message via Contact page with your name or organization, contact details, and your request. Once reviewed, we will reach out directly.
What is your Privacy Policy?
We are committed to protecting your privacy. For detailed information on how we collect, use, and safeguard your data, please visit our Privacy Policy page.
